We understand that change happens. If you need to downgrade your account, we're happy to help.
When you downgrade your account, pricing and account feature changes take effect on your next billing cycle. Keep in mind that if you decide to downgrade your plan, you will lose all features belonging to your previous plan up until that moment.
If you are unable to downgrade your plan, please contact [email protected].
Multiple Users
If you have multiple users and willing to downgrade, you have to keep the appropriate number of users in Slidebeast to successfully downgrade. For example, if you are downgrading to the free plan, you can only leave one user in your account. Deleting Users can be done from the Profile -> Users section.
Downgrading from Enterprise to Professional Plan
Once you downgrade, you will have:
5 Users
10 Data Sources
Also you will not be able to enjoy these features:
Insight Panel
Dedicated Rep
Downgrading from Enterprise to Starter Plan
Once you downgrade, you will have:
1 User
5 Data Sources
Also you will not be able to enjoy these features:
Quick Healthcheck
Insight Panel
Dedicated Rep
Downgrading from Enterprise to Free Plan
Once you downgrade, you will have:
1 User
1 Data Source
3 Connection Limit
Also you will not be able to enjoy these features:
Report Scheduling
Report Customization
Bite Size Reports
Quick Healthcheck
Insight Panel
Dedicated Rep
Priority Support
Downgrading from Professional to Starter Plan
Once you downgrade, you will have:
1 User
5 Data Sources
Also you will not be able to enjoy these features:
Quick Healthcheck
Downgrading from Professional to Free Plan
Once you downgrade, you will have:
1 User
1 Data Source
3 Connection Limit
Also you will not be able to enjoy these features:
Report Scheduling
Report Customization
Bite Size Reports
Quick Healthcheck
Priority Support
Downgrading from Starter to Free Plan
Once you downgrade, you will have:
1 User
1 Data Source
3 Connection Limit
Also you will not be able to enjoy these features:
Report Scheduling
Report Customization
Bite Size Reports
Priority Support
Note: Downgrading your Slidebeast plan to Free is not the same as deleting your Slidebeast account.
Questions about plans or downgrading? Contact [email protected].